Requires Client Password

Download Software + User Manuals

Training Videos + Relevant Papers

System Requirements


how can we help you?

(ECTb and NeuroQ)

Minimum Specs

MS Windows 10 (32 or 64 bit) , core i3/i5, 4Gb of RAM and a 24" 1080p monitor

*FlowTool requires 64 bit and 8Gb of RAM

Recommended Specs

MS Windows 10 (64bit) or higher, core i7, SSD, 8Gb of RAM and a 24" 1920x1200 monitor.

ECTb and Smart Report are optimized to take advantage of multiple displays if available.

NeuroQ Display 

NeuroQ requires a horizontal resolution of at least 1280 (ie. 1920x1200 monitor used in portrait mode is not recommended)

(1) The system drive is where the OS is installed, typically the C:\ drive.
(2) The application(s) can be configured to store this data on a non-system drive (1).

*While systems not meeting the minimum requirements may run, your experience will be better when meeting or exceeding the recommended list.


Our latest generation of applications, including Emory Toolbox and SmartReport, are capable of running on most systems and have been designed to take advantage of modern processors through parallel processing. Listed below is the recommended minimum system configuration. The operating system is more of a personal preference and has little to no effect on performance or user experience.

Recommended Technical Specifications

system requirements

Questions? 888.263.4446 

ext 1 for Support
ext 2 for Sales
ext 3 for Contracts

Click HERE to learn about testing your display's performance

Monitor Verification

To view a remote meeting, please use this TeamViewer button to download the "Online Meeting" app. Double-click the downloaded file to join the meeting.

If you are prompted with a security dialog, please click the Run button to continue.

Join a Meeting

We use Go to Assist to provide our users with remote support and training. To start a support session, please use this button to get started with the "Fast Support" app.

Remote Support

Additional sUPPORT


Terms of use & privacy policy


Emory Toolbox is a trademark of Emory University.    AdreView, Xeleris, DaTscan, Vizamyl and GE are trademarks of General Electric Company.
Amyvid is a trademark of Eli Lilly and Company.    NeuraCeq is a trademark of Piramal Imaging.    ImageGuide is a trademark of the American Society of Nuclear Cardiology.   
PYLARIFY AI is a Trademark of Lantheus Holdings, Inc.

Syntermed medical devices have received FDA (Quality System Records/Pre-Market Notfication) 510(k) clearance and European Union (ISO 13485:2016 FM 670241/CE Mark 696491) regulations. See eIFU for ECTb and NeuroQ.

Syntermed, Inc.
333 Sandy Springs Circle NE, Suite 107, Atlanta, GA 30328

TEL (888) 263-4446 | FAX (888) 216-7511

Privacy Notice