FAQ
What are the minimum requirements
to run NeuroQ on the PC?
What are the minimum requirements to run NeuroQ on the PC?
Minimum requirements are the following:
Windows 10 (may run with Windows XP, Vista1 or Windows 7 SP 1 but these are not supported)
Pentium 1GHz/512MB RAM
Screen Resolution of 1280 x 1024 (2)
(1) UAC must be disabled.
(2) While NeuroQ will run at 1024 x 768 resolution it is not optimal because not all of the screens can be displayed at that resolution.
What imaging platform does NeuroQ
execute on and can it be purchased
as a software only product?
What imaging platform does NeuroQ execute on and can it be
purchased as a software only product?
NeuroQ is supported on Windows 10. It may run on XP, Vista and 7 SP1 but these are no longer supported by Microsoft. It can also run on the CTI CAPP Unix workstation. NeuroQ is available from Syntermed as a software only solution. NeuroQ is available from a number of leading OEM Manufacturers, PACS vendors, and Resellers who may or may not offer hardware with their offering.
Can NeuroQ be loaded onto an existing
OEM/PACs/Reseller workstation if it is
a Windows PC system?
Can NeuroQ be loaded onto an existing OEM/PACs/Reseller
workstation if it is a Windows PC system?
Technically yes, but you may wish to check with your solution provider for their approval to do so.
As a software only purchase, are there
any known compatibility problems with
other 3rd party software packages?
As a software only purchase, are there any known compatibility
problems with other 3rd party software packages?
No
What permissions are required to
run the application (logon rights)
other than Administrator?
What permissions are required to run the application (logon
rights) other than Administrator?
The programs must be installed as an administrator. Upon installation, a folder called Data is created in the default installation folder (OS dependant, listed below). That folder can be changed after installation. That folder gives write permission to all users because it is where MCP assumes data is going to be stored. If that location is changed, then the user has to have write permission to whatever directory the data is going to be written into.
Windows XP:C:\Documents and Settings\All Users\Application Data\MCP\
Windows Vista & Windows 7:C:\ProgramData\MCP\
Can NeuroQ operate in a network
environment (multiple clients etc.) or
will the specifications be single
license install only?
Can NeuroQ operate in a network environment (multiple clients
etc.) or will the specifications be single license install only?
NeuroQ and MCP are licensed on a specific PC and not on a server which can be accessed by multiple clients. There are currently no plans to enable the applications to run in client/server mode.
What is the minimum amount of RAM
required to run NeuroQ?
What is the minimum amount of RAM required to run NeuroQ?
NeuroQ will use all available RAM while it is running. So whether your systems has 128 or 512 MB of RAM it will use all of it while it is running on the system. The difference will be that the one with more memory will process the study faster. The minimum RAM is 128MB and the recommended is 512MB.
Can the applications only be
installed on the C: drive?
Can the applications only be installed on the C: drive?
The applications can be installed on any drive. The drive is specified during the install process.
Does your system have any sign-off capabilities with flags being
sent to other systems (RIS, PACS)?
Does your system have any sign-off capabilities with flags
being sent to other systems (RIS, PACS)?
We do not currently have sign-off capabilities to a PACS or RIS system.
Methods and possible cost related
to future software upgrades?
Methods and possible cost related to future software upgrades?
There will be no charge for bug fix upgrades. NeuroQ is being sold primarily using an annual license fee model. In most cases, customers who are signed on for the annual license fee will be upgraded to the new annual version at no charge. There will be optional tools added in the future, i.e. Parkinson database, which may increase the annual license fee on those sites that choose to add this optional database to their basic NeuroQ package.
Terms of use & privacy policy
©2022 SYNTERMED INC. - ALL RIGHTS RESERVED. | FOR PERMISSION EMAIL info@syntermed.com
Emory Toolbox is a trademark of Emory University. AdreView, Xeleris, DaTscan, Vizamyl and GE are trademarks of General Electric Company.
Amyvid is a trademark of Eli Lilly and Company. NeuraCeq is a trademark of Piramal Imaging. ImageGuide is a trademark of the American Society of Nuclear Cardiology.
PYLARIFY AI is a Trademark of Lantheus Holdings, Inc.
Syntermed medical devices have received FDA (Quality System Records/Pre-Market Notfication) 510(k) clearance and European Union (ISO 13485:2016 FM 670241/CE Mark 696491) regulations. See eIFU for ECTb and NeuroQ.
Syntermed, Inc.
333 Sandy Springs Circle NE, Suite 107, Atlanta, GA 30328
TEL (888) 263-4446 | FAX (888) 216-7511
Privacy Notice
HIPAA
MSA
®
TM